Privacy Policy & Procedure

At Lemon Aide Transportation for Children, we are committed to maintaining the highest standards of safety, reliability, and professionalism. Our private policies and procedures ensure that every ride is secure, comfortable, and stress-free for both children and parents.

• All drivers undergo thorough background checks, driving record reviews, and specialized child transportation training.
• Vehicles are regularly inspected and maintained to meet safety standards.
• Children are only released to authorized individuals listed on their transportation profiles.

• Parents must schedule transportation services in advance through our online booking system or by contacting our team.
• Changes or cancellations must be made within the specified notice period to avoid cancellation fees.
• Subscription options are available for weekly or monthly services with sibling discounts and referral incentives.

• Drivers will arrive at designated pickup locations on time, and parents will receive real-time updates on their child's journey.
• If a child is not present at the pickup location, the driver will wait a specified time before notifying the parent and moving to the next stop.
• For school pickups, we coordinate with school staff to ensure a smooth and secure transition.

• Children must follow safety guidelines, including wearing seat belts and remaining seated during transport.
• Disruptive or unsafe behavior may result in suspension or termination of services.
• Respectful communication is expected between drivers, parents, and children.

• All personal information, including addresses, contact details, and schedules, is kept strictly confidential.
• We do not share any client information with third parties without explicit consent.
• Drivers and staff adhere to strict confidentiality agreements to protect the privacy of our clients.

• In case of an emergency, parents will be notified immediately, and appropriate emergency procedures will be followed.
• Our vehicles are equipped with first-aid kits, and drivers are trained in basic emergency response.

By choosing Lemon Aide Transportation, you trust us with your child’s safety—and we take that responsibility seriously. Thank you for allowing us to serve your family with reliable and caring transportation services!